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How to enter mail-in or offline entries

What to do if you receive mail-in entries

Support avatar
Written by Support
Updated over 2 weeks ago

This guide will show you how to enter mail-in or offline entries into Eager Dog. These are entries that were submitted outside the online system, such as by mail or paid through other methods. Since these entries don’t incur additional fees, manually adding them ensures all participants are included in Eager Dog, allowing you to generate armband numbers, judge’s books, scoresheets, and more—all in one place!

Step 1: Log in to Your Kennel Club Account

Start by signing in to your Eager Dog account using your Kennel Club credentials.

Step 2: Select the Event

Navigate to the Events section and find the event you need to add entries for. Click View Event to open the Event page.

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Step 3: Add a New Entry

On the event page, click the Register a User button to begin the process of adding an offline entry.

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Step 4: Search for the Dog Owner
• Enter the dog owner’s email address in the search bar.
• If they already have an account in Eager Dog, you can save time by selecting them and using the dogs they’ve previously added.

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Step 5: Create a New User (If Needed)

•If the dog owner is not in the system, click Create User to add them.

•Fill in their account details - You can also create Junior accounts by checking the This is a junior account option.

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Step 6: Register the Dog(s) for the Event

•Once you’ve selected or created the user account, you’ll be taken to the registration page.

•Add any new dogs if they don’t already exist in the system.

•Select the dog(s) you want to enter into each Show, Trial, or Test listed on their entry form.

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Step 7: Enter Entry Details

•In Step 2 of registration, input the details for each entry.

•Since these are offline entries, the platform and Stripe fees will automatically display as $0.00, as no online payment is required.

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Step 8: Accept the Waiver & Record Payment Method

•In Step 3, click to accept the waiver on behalf of the participant.

•In Step 4, enter the owner’s details and select their payment method to track it in your reports and revenue logs.

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Step 9: Confirm & Send Entry

•Once you complete the entry, a confirmation email will be automatically sent to the participant.

•The email will include their filled-out forms as attachments for their records.

And that’s it! You’ve successfully added an offline entry to Eager Dog. 🎉

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